Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Network Configuration Manager (NCM) > Error: Incorrect syntax near ','

Error: Incorrect syntax near ','

Updated August 30, 2017

Overview

This article describes a possible cause and workaround related to the following error:

Incorrect syntax near ','

Environment

  • NCM versions 7.x

Cause 

Most likely, the OS language is not supported by NCM, or region settings are not correctly set.

Resolution

Check that the OS language is supported by NCM. If yes, do the following on the main Orion Server as well as every Additional Polling Engine, Additional Web Server, and SQL server to work around this error:

  1. Open the Registry Editor (regedit.exe)
  2. Navigate to HKEY_USERS\
  3. For every user (SID), navigate to the Control Panel\International key and set the sDecimal value to '.' (dot). The path should look like this:
    HKEY_USERS\S-1-5-20\Control Panel\International
  4. Restart the machine.

 

 

Last modified
10:17, 30 Aug 2017

Tags

Classifications

Public