Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Network Configuration Manager (NCM) > Doubled File Extension for Download Configs in NCM

Doubled File Extension for Download Configs in NCM

Table of contents
Created by Verwin Ubana, last modified by Verwin Ubana on Oct 05, 2018

Views: 67 Votes: 1 Revisions: 6

Updated: October 5, 2018


Having doubled extension of the downloaded file is a known issue. Due to these double extensions, the customer is flooded with Antivirus alert detection. 


  • NCM 7.7
  • NCM 7.8


- The ".tmp.bat" files are generated by Solarwinds ConfigDiff Engine and are cleaned after a comparison.

- To work around the issue, add the AV rule exempting the NCM location.

- This is already a known issue with NCM and Solarwinds DevTeam are currently working on this

- BUG Number: NCM-3595. 




- this is now resolved in NCM7.8 Hotfix 1




Suggested Tags:  


Reason for Rework or Feedback from Technical Content Review:



Last modified