Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Configuration Manager (NCM) > Device Templates option does not appear in NCM Settings

Device Templates option does not appear in NCM Settings

Created by Allain M Umalin, last modified by MindTouch on Jun 23, 2016

Views: 50 Votes: 1 Revisions: 5

Overview

The Device Templates Manager is missing in NCM Settings. 

Environment

  • NCM 7.3.2 and older

Cause

This functionality is not available in these versions of NCM and templates are managed directly on the server.

Resolution

Upgrade to NCM 7.4. to make Device Templates available on the NCM Settings. Refer to Upgrading NCM Software.

Last modified
21:04, 22 Jun 2016

Tags

Classifications

Public