Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Network Configuration Manager (NCM) > Config download job stopped

Config download job stopped

Created by Mark Cerezo, last modified by Melanie Boyd on Jun 15, 2018

Views: 1,183 Votes: 1 Revisions: 8

Overview

The config download job stopped. 

Environment

NCM 7.5 and later

Cause 

The end date has already elapsed.

Resolution

  1. Open the Orion Web Console.
  2. Hover the mouse cursor to the My Dashboards and then click Jobs which are under Configs column.
  3. Select relevant job.
  4. Click Edit job.
  5. Edit the end date and then save the changes.
  6. Re-run the job.
Last modified

Tags

Classifications

Public