Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Configuration Manager (NCM) > Calendar Dates Mismatched on Configs Downloaded via the Web Console

Calendar Dates Mismatched on Configs Downloaded via the Web Console

Table of contents
No headers

Version: 7.1.1

Issue
:

If Regional settings are set to YYYY-MM-DD and a user downloads a config file via the web, downloaded files are incorrectly stored in MM-DD-YYYY format instead.

Solution:

This issue occurs when SolarWinds Information Service runs under another user (local system account with another Regional Settings) than NCM win32 application.

Run SWIS and NCM win32 application under the same user to see the same date/time format on downloaded configs.

Last modified
21:02, 22 Jun 2016

Tags

Classifications

Public