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Home > Success Center > Network Configuration Manager (NCM) > Authentication failed or Timeout error appears when downloading configs from Catalyst 29408 TF

Authentication failed or Timeout error appears when downloading configs from Catalyst 29408 TF

Created by John Salvani, last modified by Norbert Skurzewski on Aug 29, 2016

Views: 35 Votes: 0 Revisions: 3

Updated

Overview

The following errors occur when downloading a configuration from a Cisco Catalyst 29408 TF device:

  • Authentication failed
  • Timeout

Environment

All NCM versions

Cause 

There is a delay between NCM sending and the device reply to NCM.

Resolution

  1. Make copy of original Cisco IOS device template, and then assign it to device.
  2. Go to NCM Settings > Device Template > Edit the Copy of the Cisco IOS device template and add the following lines to template using XML editor:
    <Command Name="VirtualPrompt" Value="#"/>
    <Command Name="MenuBased" Value="false"/>
    <Command Name="PreCommand" Value="${ENTER}" Delay="1000"/>
  3. To finish, click Save.

 

Last modified
03:30, 29 Aug 2016

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