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Home > Success Center > Netflow Traffic Analyzer (NTA) > Website Configuration Failed: Exception while configuring plugin NetFlow Traffic Analyzer component NetFlow Website. Could not find file C:\inetpub\SolarWinds\web.config

Website Configuration Failed: Exception while configuring plugin NetFlow Traffic Analyzer component NetFlow Website. Could not find file C:\inetpub\SolarWinds\web.config

Created by Daniel Polaske, last modified by Alexandra.Nerpasova on Oct 19, 2017

Views: 39 Votes: 0 Revisions: 11

Updated October 19, 2017

Overview

You may encounter the following error in the Configuration wizard after an upgrade or fresh install of NTA 4.2.x:

Website Configuration Failed: Exception while configuring plugin NetFlow Traffic Analyzer component NetFlow Website. Could not find file 'C:\inetpub\SolarWinds\web.config'

 

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When this occurs, the website becomes unavailable.

The following error message will be displayed on the website when browsed remotely:

Server Error in '/' Application.

Runtime Error

 

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When viewed remotely, the website displays the following error:

Server Error in '/' Application

Compilation Error

Description:  An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately.

Compiler Error Message:  CS0234: The type or namespace name 'Common' does not exist in the namespace 'SolarWinds.Orion' (are you missing an assembly reference?)

Source Error:

Line 12:  using SolarWinds.ESI.Common.BL;

Line 13:  using System.Threading;

Line 14:  using SolarWinds.Orion.Common;

Line 15:  using System.Configuration;

Line 16:  using SolarWinds.Orion.Core.Common.Configuration;

Source File:  c:\inetpub\SolarWinds\App_Code\EditServiceNowInstance.cs  Line:  14

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Environment

  • NTA 4.2.x

Cause 

A number of files are missing from the default website folder, such as the web.config file.

This is caused by the precompiled website being disabled with a "key=true" setting in the file ConfigurationWizard.exe.config as seen in the article in the Resolution section below.

Resolution

Please use this article to set the key value to "false" in order to enable the pre-compiled website and then re-run the NTA installation or upgrade including the Configuration wizard to recreate the pre-compiled website.

 

Suggested Tags:  NTA, install, upgrade, Configuration Wizard, web.config, website, precompiled, disable, enable, ConfigurationWizard.config.exe, Server Error, Runtime Error, Compilation Error

 

A reason for rework or Feedback from Technical Content Review:

 

 

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