Hide this message
Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at firstname.lastname@example.org
If you set a shared folder located at another computer as the destination for NTA Flow Storage Database backups, you cannot create backups. If you go to the Backup Scheduler (NetFlow Settings > Database Settings > Backup Scheduler), you will find an appropriate error in the Backup status, such as "An error occurred during the backup on xx at XX. The specified directory xx does not exist."
NTA does not see the shared folder because your computer does not have appropriate rights to access it.
To resolve the issue, you need to add the computer with the shared folder into the same domain as your NTA Flow Storage Database server and share the folder.
To do so:
You should be able to execute backups now. For more information about NTA Flow Storage Database backups, see Configuring NTA Flow Storage Backups in NTA online help.