Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Netflow Traffic Analyzer (NTA) > Unable to save Netflow settings

Unable to save Netflow settings

Created by Joseph Esquitin, last modified by Aileen de Lara_ret on Jun 28, 2016

Views: 18 Votes: 0 Revisions: 5


This article explains one of the scenarios where none of the Netflow setting will be saved.  Even though each section has its own "Save" button this setting will affect all and no settings will be allowed to to be saved



NTA 4.x or later



This is caused when the "Retention period is set to a value lower than 3 days.  This was valid prior to 4.x but no longer a valid value.  If a customer had this set to 1 days prior to the upgrade the value would stay at 1 day and cause this issue



Change the retention period to 3 days and save the settings.

This will allow all the other save buttons to also work propertly.





Last modified
20:59, 27 Jun 2016