Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Netflow Traffic Analyzer (NTA) > Unable to install Netflow 4.2.1 with error - Found old NPM version

Unable to install Netflow 4.2.1 with error - Found old NPM version

Updated September 1, 2016

Overview

The error below is generated when trying to upgrade NTA 4.2.1 and NPM 12.0 is already installed.

Found an old NPM version on the machine. Please upgrade the NPM before proceed with the installation.

 

Environment

  • NPM 12.0
  • NTA 4.2.1 upgrade

Cause 

Both NPM and NTA need to be at the Service Release (SR) as NPM 12.0.1 and NTA 4.2.1 were released at the same time. The reason for the error is NPM is on version 12.0 and NTA is being upgraded to 4.2.1

Resolution

  1. Upgrade NPM to 12.0.1
  2. Upgrade NTA to 4.2.1

 

Last modified

Tags

Classifications

Public