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Home > Success Center > Netflow Traffic Analyzer (NTA) > Top Talkers Alert E-Mail Body is Empty After Changing the Dynamic URL Address

Top Talkers Alert E-Mail Body is Empty After Changing the Dynamic URL Address

Created by Con Finucane, last modified by MindTouch on Jun 23, 2016

Views: 10 Votes: 0 Revisions: 4

Overview

The Top Talkers alert email body is empty after changing the dynamic URL address.

Environment

All NTA versions

Cause 

This is due to changing the Dynamic URL and using HTTPS to access the site. The certificate used in the website bindings was for the old URL.

Resolution

Note: The following procedure does not describe the processes of either obtaining a required certificate or of generating a certificate signing request for a third-party certificate authority. Your server must already have the  required SSL certificate installed.

  1.     Launch IIS Manager.
  2.     Expand the server in the Connections pane.
  3.     Expand Sites in the Connections pane.
  4.     Click on the SolarWinds website.
  5.     In the Actions pane, click Bindings.
  6.     Select the https row and then click Edit.
  7.     Select the appropriate SSL certificate for the URL  in the drop-down menu near the bottom.
  8.     Click OK.
  9.     Click Close.
  10.     Test the website to ensure the certificate is working.

 

Last modified
20:59, 22 Jun 2016

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Public