Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Netflow Traffic Analyzer (NTA) > Standalone NTA Flow Storage blocks the installation of NPM

Standalone NTA Flow Storage blocks the installation of NPM

Table of contents

Issue

If you want to install NPM on a server where you have your NTA Flow Storage installed, you cannot finish the NPM installation.

Cause

The NTA Flow Storage service blocks the NTA installation. 

Resolution

Stop the NTA Flow Storage service during the NPM installation:

  1. Log on to the NTA Flow Storage server.
  2. Start the Services tool on your server. For example, if you are using Windows 2008, select Administrative tools > Services in your Start menu).
  3. Select the SolarWinds NetFlow Storage service and click Stop
  4. Install NPM.
  5. Go to the Orion Service Manager and start the SolarWinds NetFlow Storage service.
Last modified
14:15, 13 Nov 2015

Tags

Classifications

Public