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This article provides brief information and suggestions to resolve or avoid the issue when the data in NTA charts are slow to load or do not load at all.
All NTA versions
The error is caused when the amount of data loading in the charts is too much for the Information service. Refer to information service and IIS troubleshooting steps.
Change charts to load a few minutes or 15 minutes by default. See Configuring default time periods for resources.
By changing this feature you may be able to stop pages loading so much data.
Data being loaded into charts could be refreshed several times. Check to see if anyone in the organization is loading the same page with a obscure refresh rate.