Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Netflow Traffic Analyzer (NTA) > Rollback a Netflow Traffic Analyzer installation after an upgrade failure

Rollback a Netflow Traffic Analyzer installation after an upgrade failure

Table of contents
Created by Interspire Import, last modified by Caroline Juszczak on Oct 11, 2017

Views: 1,025 Votes: 0 Revisions: 14

If you encounter an upgrade failure, please follow the steps to roll back to the previous version of Netflow Traffic Analyzer (NTA).

  1. Before doing any work on your database please make sure that you have a current backup, as this will make a permanent change to your database - How to Backup/Restore the Orion Database.
  2. Uninstall the existing version of the NTA by executing the NTA uninstall utility - Un-installation Utility for Fully Removing Orion NTA.
  3. Restore the Orion database from the backup taken before the upgrade.
    Note: You will lose data which was collected or added after the upgrade.
  4. Re-install the previous version of NTA on the server by executing the installer executable file.
  5. Repair Orion Core Installation - Repairing Orion Core Services.
  6. Repair Orion NPM Installation - Repairing Orion NPM Installation.
  7. Run Configuration Wizard - Running Configuration Wizard.
     

Applies to Version

NTA V3.11 and V4.0.

Last modified

Tags

Classifications

Public