Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Netflow Traffic Analyzer (NTA) > Orion NTA 3.8 does not install on Windows Server 2003

Orion NTA 3.8 does not install on Windows Server 2003

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 631 Votes: 0 Revisions: 8

Issue:

NTA 3.8 installer does not load on Windows Server 2003. During attempted installation, a MaintDateCheck.exe error occurs. 

The installation issue is caused by storing the MaintDateCheck.exe file to a directory whose path contains at least one space. For example, the MaintDateCheck.exe file may be residing in: C:\Documents and Settings\All Users\Application Data\SolarWinds\Logs\NTA\Installer\MSIs\.

Solution:

To resolve this issue:

  • Upgrade to NTA 3.9.

    or 
     
  • Complete the following procedure:
     
    1. Check your system to see if the full file path is the same name as part of the subdirectory, which contains space. Possible examples could look like these:
      C:\Documents.txt
      C:\Documents and.exe
      C:\Documents and Settings\All
      C:\Documents and Settings\All Users\Application
    2. If the issue does exist, delete or rename the subdirectory. You can also move the subdirectory to another location.

      Note:  File extensions, such as .exe and .txt, do not matter.
Last modified
20:58, 22 Jun 2016

Tags

Classifications

Public