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Home > Success Center > Netflow Traffic Analyzer (NTA) > Netflow interface details data not displayed after upgrade

Netflow interface details data not displayed after upgrade

Overview

Resource error after upgrading Netflow from NTA 3.10 to 3.11:

"Absolute time period has to be in sortable UTC format: UtcSortableStartTime~UtcSortableEndTime"

Environment

NTA 3.10 & 3.11

 

Resolution

  1. This can be fixed by removing the resources from the Webconsole and adding them back. 
  2. "Customize Page" link in the top right corner of the Webconsole can be used to perform this change.

Cause

This issue occurred because the suspected resource has a different time/date set than in the flow navigator / rest of the resources after the upgrade.

 

Last modified
14:11, 13 Nov 2015

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Public