Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NetFlow service is crashing after upgrading from 4.2.2 RC1 to 4.2.2 RC2

NetFlow service is crashing after upgrading from 4.2.2 RC1 to 4.2.2 RC2

Updated March 7, 2017

Overview

The NetFlow service crashes and restarts after upgrading from 4.2.2 RC1 to 4.2.2 RC2.

Environment

NTA 4.2.2 RC1 to 4.2.2 RC2

Resolution

  1. Stop all Orion services.
  2. Uninstall NTA.
    Note: If the Configuration Wizard displays, cancel it.
  3. Delete the following directory if it still exists:
    C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis still exists, delete it.

   4. Run the NTA 4.2.2 RC2 installer again and complete the Configuration Wizard.

 

 

 

Last modified
22:07, 29 Mar 2017

Tags

Classifications

Public