Submit a ticketCall us

Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NetFlow data collection device no longer updating in sources or charts

NetFlow data collection device no longer updating in sources or charts

Created by Michael Almadova, last modified by MindTouch on Jun 23, 2016

Views: 140 Votes: 0 Revisions: 3

Overview

This article addresses the issue where a Cisco device that used to collect NetFlow data is no longer updating in NetFlow sources or charts when NetFlow data appears in Wireshark with proper template schema fields that are required for NTA to display the data.

Environment

  • NTA 4.1.1
  • Cisco devices

Cause 

This can occur when changes made on the device are not in sync with what is being polled in NPM.

Resolution

  1. Run List Resources on the device.
  2. Remove any unknown interfaces. 
  3. Change the device polling IP in NPM to the device export source that is being used to send the NetFlow to the collector. 
  4. Restart NetFlow services on the remote server and primary server. If it is all installed on one server, restart the NetFlow service in Orion Service Manager. 

 

 

Last modified
20:35, 22 Jun 2016

Tags

Classifications

Public