Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
The following error is displayed when opening any of the NetFlow pages or NTA settings page:
NetFlow Service inaccessible. Verify that service is 'Started'
This issue may be caused by any of the following:
Obtain and apply the correct license to your product.
Verify that Orion, SQL and Netflow Flow Storage servers are on the same time and time zone.
1. Start NTA service.
Open services Start -> Run -> services.msc
1. Checked database manager
2. Query the flow engines table if the entry is missing.
3. Open control panel and run repair on NTA to correct the problem.
1. Install NTA on the primary server to fix the version mismatch.
1. Install NTA 4.2.1
2. NTA 4.2.1 addresses fixes for NBAR stability and overall application performance.
Error on Additional web server after upgrading to 4.2.0