Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA server error: You do not have permissions to view this Node

NTA server error: You do not have permissions to view this Node

Created by Michael Almadova, last modified by MindTouch on Jun 23, 2016

Views: 35 Votes: 0 Revisions: 4

Overview

This article describes the issue when you receive the following NTA server error in resources for the summary page: 

You do not have permissions to view this Node.

Environment

NTA version 3.11

Cause 

This is due to limitations that are set on the account they are used to log in having access to certain groups of nodes. The NTA summary page shows all nodes that are being monitored. However, there are some nodes that are not part of the groups that they have accessed to.  

Resolution

  1. Check the account for limitations. 
  2. Log in to the account and test the nodes that have access to make sure everything expands without a server error. 
  3. Test the Netflow Summary page.
  4. Validate by checking the OrionWeb Log to find a permissions errors and nodeID.

 

Last modified
20:56, 22 Jun 2016

Tags

Classifications

Public