Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA charts: Data not available

NTA charts: Data not available

Updated March 11th, 2016

Overview

The following error message appears in the NTA charts:

Data not available

Environment

All NTA versions

Cause 

The causes for this issue include the following:

 

  1. The time for for resources was changed to date from more than 30 days back. By default, NTA has a 30 day retention period
  2. The chart is not configured to display the correct Flow Direction for the device

Resolution

The solution to each cause is outlined below.  

 

1.  Edit the NTA resources and select the following setting:

  • Time Period
  • Use Time Period from Current View

 

2.  Edit the chart to display both directions:

 

If one of the solutions above is ineffective, ensure we are actually receiving Netflow for the device.  

 

 

Last modified
08:52, 3 Apr 2017

Tags

Classifications

Public