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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA charts: Data not available

NTA charts: Data not available

Created by Brian O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 1,364 Votes: 1 Revisions: 5

Overview

The following error message appears in the NTA charts:

Data not available

Environment

All NTA versions

Cause 

The causes for this issue include the following:

 

  1. The time for for resources was changed to date from more than 30 days back. By default, NTA has a 30 day retention period
  2. The chart is not configured to display the correct Flow Direction for the device

Resolution

The solution to each cause is outlined below.  

 

1.  Edit the NTA resources and select the following setting:

  • Time Period
  • Use Time Period from Current View

 

2.  Edit the chart to display both directions:

 

If one of the solutions above is ineffective, ensure we are actually receiving Netflow for the device.  

 

 

Last modified
20:55, 22 Jun 2016

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