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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA Summary slow performance: thwack.com: Recent NetFlow Posts Resource

NTA Summary slow performance: thwack.com: Recent NetFlow Posts Resource

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Created by Jesus Relingado, last modified by Aileen de Lara_ret on Jul 11, 2016

Views: 1,229 Votes: 1 Revisions: 3

Updated July 11, 2016

Overview

This article provides steps to resolve the issue when NTA performs slow. See http://www.solarwinds.com/documentat...urce-sw618.htm

Environment

  • NPM version 11.5.3
  • All NTA versions

Steps

1. Check OrionWeb.log for the error below:

2016-06-03 15:54:53,992 [63] WARN Orion_TrafficAnalysis_Resources_NetFlowTrafficSummary_Thwack - System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 74.115.12.122:80

2. Verify with Customer if they can ping the IP or if it is blocked.

3. Edit NTA Summary View by clicking on Customize Page and delete thwack.com: Recent NetFlow Posts Resource. 

 

 

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