Hide this message
Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at email@example.com
This article provides brief information and steps to resolve the issue when the exported PDF from the Netflow chart does not format correctly.
All NTA versions
The issue is caused by HTTPS redirecting in IIS.
Note: Confirm if HTTPS is used.
If yes, do the following:
1. Locate and create a backup of c:\inetpub\SolarWinds\web.config (or other destination, where you store your website).
2. Stop SolarWinds NetPerfMon website and kill w3wp.exe process.
3. In web.config file find the following key <add key="ExportToPDF.HttpsServerName" value=""/>
and as the value use the name of your Orion server.
For example, <add key="ExportToPDF.HttpsServerName" value="OrionServer.com"/> and save the file.
4. Start the website again and export any site.