Submit a ticketCall us

AnnouncementsCome see SolarWinds at VMUG Frankfurt

SolarWinds is delighted to attend the upcoming VMUG which will take place at Kap Europa in Frankfurt on June 19th, 2018.

See event details.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA Flow Storage Database requires license when upgrading

NTA Flow Storage Database requires license when upgrading

Updated May 8, 2017

Overview

This article addresses the issue where a license is required to proceed when upgrading the NTA Flow Storage Database (FSDB) server as part of a general NTA upgrade.

Environment

NTA 4.0 through 4.2.3

Cause 

This behavior is not by design. The NTA Flow Storage Database does not require a license during upgrade or installation. However, this can occur when a full NTA installation that used to exist on the same server was uninstalled in the past.

Resolution

As a workaround, perform the following:

  1. Migrate all NTA data to a temporary location.
  2. Start with a new NTA FSDB installation on a server image that has not hosted a full NTA installation in the past.
 

 

Last modified

Tags

Classifications

Public