Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA Flow Storage Database cannot start

NTA Flow Storage Database cannot start

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 7 Votes: 0 Revisions: 8

Issue

NTA 4.0 or newer cannot start, the service is crashing in a loop.

Cause

The SolarWinds Flow Storage Service cannot start if the temporary files folder C:\Windows\Temp contains more than 65535 files. If you consult the log, you can find the following error there:
FastbitCLR.FastbitException: Failed to gather table partitions from disk. ---> System.IO.IOException: The file exists.

Resolution 

To resolve the issue, remove all temporary files in C:/Windows/Temp.

Note: Removing all temporary files can take some time.
Last modified
20:55, 22 Jun 2016

Tags

Classifications

Public