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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA Documentation > NTA 4.5 Administrator Guide > NTA Troubleshooting > Unmonitored NetFlow interface

Unmonitored NetFlow interface

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Updated June 7th, 2016

SolarWinds NTA informs you that it is receiving flow traffic from an interface, which is managed in SolarWinds NPM, but not monitored in SolarWinds NTA. This happens if the Enable Automatic Addition of NetFlow Sources in SolarWinds NTA Settings is disabled.
"NetFlow Receiver Service [xy] is receiving NetFlow data from unmonitored interface if name on node. Click Monitor NetFlow source or enable the "Automatic addition of NetFlow sources" option on the Netflow Settings page to process future NetFlow data from this interface."

To resolve the issue:

  1. Click Monitor NetFlow Source and enable monitoring for the interface. For more details, see Add flow sources and CBQoS-enabled devices.
  2. Click Automatic Addition of NetFlow Sources and make sure the Enable Automatic Addition of NetFlow Sources option is selected. For more information, see Enable flow monitoring from unmanaged interfaces.

 

 
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