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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA Documentation > NTA 4.4 Administrator Guide > NTA Troubleshooting > No template received

No template received

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Created by Lori Krell_ret, last modified by Alexandra.Nerpasova on Oct 25, 2016

Views: 540 Votes: 1 Revisions: 6

SolarWinds NTA informs you that there is no NetFlow v9 template received for incoming NetFlow v9 traffic.
"NetFlow Receiver Service [xy] received NetFlow v9 flows without any template for decoding them. Configure the device x.x.x.x to export an appropriate NetFlow v9 template at 1-minute intervals. See help for details."

Resolve the issue

  1. Log in to the appropriate device and check the template.
  2. Make sure the device exports an appropriate template in one-minute intervals.
  3. Make sure the template includes all required details. For more details, see Required fields.

 

 
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