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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA Documentation > NTA 4.5 Administrator Guide > NTA Troubleshooting > How to start the service if the NetFlow receiver service stopped

How to start the service if the NetFlow receiver service stopped

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SolarWinds NTA informs you that SolarWinds NetFlow Service stopped. The following error message is displayed:

"NetFlow Receiver Service [service name] Stopped."

This happens either when you manually stop or restart the service, or during an HA swap.

To resolve the issue, restart the SolarWinds NetFlow Service:

  1. Start the Orion Service Manager in the SolarWinds Orion > Advanced Features program folder.
  2. Check the status of the SolarWinds NetFlow Service.
  3. If it is stopped, select it, and then click Start.


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