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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA 4.2.3 Administrator Guide > NTA Troubleshooting > Windows Firewall is turned on

Windows Firewall is turned on

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Updated June 7th, 2016

SolarWinds NTA informs you that the NetFlow service has started or restarted and it is blocked by a firewall.
"Windows FireWall is turned on and its current exceptions do not allow the NetFlow Service to receive packets. Run the Configuration Wizard for Services to remedy."

To resolve the issue, either disable Windows Firewall, or add an exception to it.

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