Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA 4.2.3 Administrator Guide > NTA Troubleshooting > Unmonitored NetFlow interface

Unmonitored NetFlow interface

Table of contents
No headers

Updated June 7th, 2016

SolarWinds NTA informs you that it is receiving flow traffic from an interface, which is managed in SolarWinds NPM, but not monitored in SolarWinds NTA. This happens if the Enable Automatic Addition of NetFlow Sources in SolarWinds NTA Settings is disabled.
"NetFlow Receiver Service [xy] is receiving NetFlow data from unmonitored interface if name on node. Click Monitor NetFlow source or enable the "Automatic addition of NetFlow sources" option on the Netflow Settings page to process future NetFlow data from this interface."

To resolve the issue:

  1. Click Monitor NetFlow Source and enable monitoring for the interface. For more details, see Add flow sources and CBQoS-enabled devices.
  2. Click Automatic Addition of NetFlow Sources and make sure the Enable Automatic Addition of NetFlow Sources option is selected. For more information, see Enable flow monitoring from unmanaged interfaces.

 

 
Last modified

Tags

Classifications

Public