Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA 4.2.3 Administrator Guide > NTA Troubleshooting > NetFlow time difference error

NetFlow time difference error

Table of contents
No headers
Created by Lori Krell_ret, last modified by Alexandra.Nerpasova on Oct 25, 2016

Views: 397 Votes: 0 Revisions: 6

This event informs you that the time difference between your servers (SolarWinds Orion database server, NTA Flow Storage Database, and the SolarWinds NTA Service server) is above the critical threshold. The critical threshold is hard-coded to 300s.
"Time on NetFlow Receiver Service [xy] is: xxx. DB server time is xx. The difference is: 719 s. Which is above critical threshold. The data won't be correct. Synchronize the clocks and restart the service."

To resolve the issue, synchronize time settings on all servers (SolarWinds Orion database, SolarWinds NTA polling engine(s), and NTA Flow Storage Database server).

Last modified