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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA 4.2.3 Administrator Guide > NTA Troubleshooting > Invalid template

Invalid template

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Created by Lori Krell_ret, last modified by Alexandra.Nerpasova on Oct 25, 2016

Views: 71 Votes: 1 Revisions: 6

SolarWinds NTA informs you that incoming NetFlow v9 flows have a wrong or invalid template.
"NetFlow Receiver Service [xy] received an invalid v9 template with ID xx from device x.x.x.x. See knowledge base for more information."

Resolve the issue

  1. Log in to the appropriate device and check the template.
  2. Make sure the device exports an appropriate template in one-minute intervals.
  3. Make sure the template includes all required details. For more details, see Required fields.
 
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