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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA 4.2.3 Administrator Guide > NTA Troubleshooting

NTA Troubleshooting

Created by Lori Krell_ret, last modified by Alexandra.Nerpasova on Oct 25, 2016

Views: 767 Votes: 0 Revisions: 9

In SolarWinds NTA, you can encounter various issues, such as NetFlow issues, chart issues, database connection issues, or CBQoS issues.

NetFlow issues

For troubleshooting NetFlow issues, you can consult the following SolarWinds NTA resources:

NetFlow collector services

This resource informs you whether the collector service is up or down. For more information, see NetFlow Collector Services.

NetFlow sources

This resource lists devices from which SolarWinds NTA is receiving flows, together with the time stamp of the latest received NetFlow or CBQoS data. You can drill down to individual interfaces to pinpoint the problem. For more information, see NetFlow Sources.

Last 25 events

This resource provides details about everything that happens in SolarWinds NTA. For more information, see Last 25 Traffic Analysis Events.

For more information about troubleshooting NetFlow, see the technical reference Best Practices for Troubleshooting NetFlow.

Chart issues

For more information about resolving chart issues, such as charts displaying duplicate traffic, see Chart issues.

Database connection issues

For more information about troubleshooting the connection to the Orion Database, or to the NTA Flow Storage Database, see Database connection issues.

CBQoS issues

For more information about troubleshooting CBQoS, see CBQoS issues.

 
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