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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA 4.2 Hotfix 2

NTA 4.2 Hotfix 2

Updated: August 15, 2016

Fixed issues

  • SolarWinds NetFlow Storage Service freezes, it is unresponsive and cannot be stopped or restarted via service manager.

Environment

NTA 4.2.0

Notes

  • Install this hotfix on the server where the Netflow Flow Storage Database is installed.
  • Hotfix 2 includes Hotfix 1 for NetFlow Traffic Analyzer version 4.2.0. There is no need to install Hotfix 1 prior to this installation.

Installation instructions

Option 1: Install the hotfix in a PRODUCTION ENVIRONMENT where the Netflow Flow Storage Database is installed on a separate server from NPM and NTA.

  1. As an administrator, log in to the server where the NTA Flow Storage Database is installed.
  2. Extract the hotfix archive, run SolarWinds-Orion-NTA-v4.2.0-HF2.exe, and follow the instructions in the installation wizard. The NTA Flow Storage Database Configuration Wizard launches automatically. If the wizard does not launch automatically, you can start it manually in the SolarWinds Orion NetFlow Traffic Analyzer program folder (SolarWinds Orion > NetFlow Traffic Analyzer > NTA Flow Storage Database Configurator).

 

The NTA Flow Storage Database Configurator may fail with the following error: Starting of SolarWinds NTA Flow Storage Service failed. For more information, check the installation log files.
    
In this case please retry the action by clicking OK on the NTA Flow Storage Database Configurator window.


Option 2: Install the hotfix in an EVALUTATION ENVIRONMENT where the NTA Flow Storage Database is installed on the SAME server as NPM and NTA.

  1. As an administrator, log in to the server where the NTA Flow Storage Database is installed.
  2. Extract the hotfix archive, run SolarWinds-Orion-NTA-v4.2.0-HF2.exe, and follow the instructions in the installation wizard. The Orion Configuration Wizard launches automatically. If the wizard does not launch automatically, you can start it manually in the SolarWinds Orion program folder (SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard).

 

There is no reason to run the NTA Flow Storage Database Configurator.

Uninstallation instructions

  1. As an administrator, log in to the server where the Netflow Flow Storage Database is installed.
  2. Navigate to Installed Updates. For example: Control Panel > Programs > Programs and Features > Installed Updates.
  3. Right-click Update for SolarWinds Orion NetFlow Traffic Analyzer 4.2 (HF2) under the group SolarWinds Orion NetFlow Traffic Analyzer 4.2, select Uninstall, and complete the uninstallation.

 

 
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