Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Netflow Traffic Analyzer (NTA) > Memory spikes on the main server when running a NTA report or chart

Memory spikes on the main server when running a NTA report or chart

Updated: September 19, 2016

Overview

Memory spikes on the main server when running a NTA report or chart. It goes from a small stable percentage of memory to 100%.

 

Environment

  • All versions of NTA

 

Cause 

Issue is caused by the amount of data SolarWinds has to filter through in order to create the report, which is often based off a certain time frame. If your have GB worth of data, SolarWinds has to look at all that data and the date on each single piece in order to make the report. 

 

Resolution

  1. Reduce the amount of data that is being collected.
    1. Reduce the retention period (Settings > NTA Settings > Retention period; default is 30 days).
    2. Reduce the number of devices sending Netflow data.

 

 

Last modified

Tags

Classifications

Public