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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > The Configuration wizard does not complete after the upgrade from NTA 3.11 to NTA 4.2.3

The Configuration wizard does not complete after the upgrade from NTA 3.11 to NTA 4.2.3

Updated May 31, 2018

Overview

After you upgrade NTA using the SolarWinds Orion Installer, the Configuration wizard gets stuck on the NTA Flow Storage Configuration screen where it requires to configure the remote NTA Flow Storage database instead of installing a local version.

Environment

  • NTA 3.11
  • NTA 4.2.3

Cause 

When upgrading to NTA 4.4 using the Orion Installer, the upgrade process opens a preflight check page, asking if you have SQL Server 2016 SP1 prepared for the Flow Storage database. Clicking No upgrades NTA to version 4.2.3, the latest version using FastBit database engine for Flow Storage. After the upgrade process finishes and the Configuration wizard runs, you are prompted to enter the hostname or IP address of the remote device where NTA flow data is stored on the NTA Flow Storage Configuration screen. If you want to install Flow Storage locally, the Configuration wizard doesn't finish successfully.

Resolution

  • For a local NTA Flow Storage database:
    1. Uninstall NTA.
    2. Install NTA using the standalone NTA 4.2.3 installer.
  • For a remote NTA Flow Storage database:
    1. Use the standalone NTA 4.2.3 installer to install the FastBit Flow Storage database on another server.
    2. Continue with the Configuration wizard.

 

 

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