Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > PDF for Top Talker report has no data available

PDF for Top Talker report has no data available

Updated January 25, 2019


The attached PDF sent via scheduled email for a Top Talker report is blank.


NTA 4.2.X

NTA 4.4 



This is for NTA 4.2.X version.


This issue has been resolved in NTA 4.2.1 with HotFix 3. Download the hotfix from your customer portal or upgrade to an NTA version later than 4.2.1.

***Please keep in mind you will not see graphing/charts embedded in email as designed***




This is for NTA 4.4 version. 


Run this query in database manager:


UPDATE [SolarWindsOrion].[dbo].[WebSettings] SET [SettingValue] = FALSE

WHERE [SettingName] = 'PdfExport_RenderAsImage'


They need to change the [SolarWindsOrion] to the name of their orion database if they don't use the default name.




Last modified