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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > No Netflow data available

No Netflow data available

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Created by Michael Almadova, last modified by MindTouch on Jun 23, 2016

Views: 1,503 Votes: 0 Revisions: 8

Overview

 

Netflow resources do not show any data. This could be caused by the NTA Flow Storage Service is not running on the remote server and needs to be restarted.  Check the "last 25 traffic analyzer events event resource"  You may see a message stating NTA flow storage has lost connection.

Environment

  • NTA 4 - NTA 4.1.1

Steps

  1. Open the NTA Flow Storage Configurator.
  2. Click OK.
  3. After this has completed, click OK again to close the application. 
  4. You should see an event message stating that the NTA flow storage connection has been restored.

 

Another Issue:

 

It may be some charts or NTA resources view are set to a specific time period and it way past the database retention:

 

1. Go to the chart

2. Edit 

3. change it to use Time Period.

4. Submit.

 

 

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