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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > Netflow Traffic Analyzer fails to reflect the current CBQoS policy map name after changes were made directly on the devices

Netflow Traffic Analyzer fails to reflect the current CBQoS policy map name after changes were made directly on the devices

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Issue:

Netflow Traffic Analyzer (NTA) fails to reflect the current CBQoS policy map name after changes were made directly on the devices.

 

Cause:

Since the CBQoS policy map name changes were made directly on the devices, NTA's database is not updated. This causes NTA to display incorrect information.

 

Resolution:

Remove the CBQoS resources from the Nodes and add them again using NTA Web Console. This will force NTA to query the Nodes again and fetch the information from the devices.

  1. Open NTA Web Console > Click Manage Sources in Netflow Sources panel.

     
  2.  

    Expand the nodes that needs updating and clear the CBQoS boxes.

  3. Click Submit.
  4. Go back to the Netflow Sources panel, click Manage Sources and check the CBQoS boxes for the same nodes.
  5. Click Submit.
  6. Verify if the CBQoS policy information is updated in NetFlow Interface Details view.
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