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NetFlow Receiver Service flow processing is suspended due to licensing issues after upgrading NPM license

Created by Brian O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 1,375 Votes: 3 Revisions: 3

Overview

This article provides information about the issue on NetFlow Receiver Service after upgrading NPM license and this error message appears:

NetFlow Receiver Service flow processing is suspended due to licensing issues

Environment

All versions of NTA

 

Cause 

There could be several reasons why this issue occurs:

  • License mismatch between NPM & NTA
  • Upgraded NPM license but not NTA license
  • NPM had SL2000 license and NTA had SL500 license.

Resolution

To resolve this issue, you need to purchase NTA SL2000 license and activate it.

 

 

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