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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > NetFlow Receiver Service flow processing is suspended due to licensing issues after upgrading NPM license

NetFlow Receiver Service flow processing is suspended due to licensing issues after upgrading NPM license

Created by Brian O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 1,464 Votes: 3 Revisions: 3

Overview

This article provides information about the issue on NetFlow Receiver Service after upgrading NPM license and this error message appears:

NetFlow Receiver Service flow processing is suspended due to licensing issues

Environment

All versions of NTA

 

Cause 

There could be several reasons why this issue occurs:

  • License mismatch between NPM & NTA
  • Upgraded NPM license but not NTA license
  • NPM had SL2000 license and NTA had SL500 license.

Resolution

To resolve this issue, you need to purchase NTA SL2000 license and activate it.

 

 

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