Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > NetFlow Receiver Service flow processing is suspended due to licensing issues after upgrading NPM license

NetFlow Receiver Service flow processing is suspended due to licensing issues after upgrading NPM license

Created by Brian O'Donovan, last modified by MindTouch on Jun 23, 2016

Views: 1,396 Votes: 3 Revisions: 3

Overview

This article provides information about the issue on NetFlow Receiver Service after upgrading NPM license and this error message appears:

NetFlow Receiver Service flow processing is suspended due to licensing issues

Environment

All versions of NTA

 

Cause 

There could be several reasons why this issue occurs:

  • License mismatch between NPM & NTA
  • Upgraded NPM license but not NTA license
  • NPM had SL2000 license and NTA had SL500 license.

Resolution

To resolve this issue, you need to purchase NTA SL2000 license and activate it.

 

 

Last modified

Tags

Classifications

Public