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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > NTA shows "Data Not Available" in Orion Web Console, but Netflow data is showing up in Wireshark

NTA shows "Data Not Available" in Orion Web Console, but Netflow data is showing up in Wireshark

Updated September 20, 2018

Overview

NTA is showing Data not available in all the resources located on the Summary page.

Environment

NTA 4.0 and later

Cause 

The following is incorrect in the NTA Flow Storage Configurator due to the database being migrated to a new server:

  • SQL Hostname or IP address
  • Username
  • Password

Resolution

  1. Open the NTA Flow Storage Configurator.

  2. Validate all SQL fields and make corrections.
  3. Test connection until it is successful.

  4. Be patient and allow 5 minutes before checking the application.

    It can take longer, depending on how big the database is for NTA because all the partitions need to load in order for the data to become available.

 

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