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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > NTA Summary page slows down due to the Recent NetFlow Posts resource from thwack

NTA Summary page slows down due to the Recent NetFlow Posts resource from thwack

Updated July 11, 2018

Overview

This article provides steps on how to resolve the issue when the NTA performance is slow.

Environment

  • All NTA versions

Cause

The issue is caused by the thwack Recent NetFlow Posts resource being added to the NTA Summary view.

Resolution

  1. Check OrionWeb.log for the error below:

    2016-06-03 15:54:53,992 [63] WARN Orion_TrafficAnalysis_Resources_NetFlowTrafficSummary_Thwack - System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 74.115.12.122:80

  2. Verify if you can ping the IP or if it is blocked.
  3. Edit the NTA Summary view by clicking on Customize Page, and delete the thwack.com: Recent NetFlow Posts resource. 

 

 

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