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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > NTA Flow Storage Database cannot start

NTA Flow Storage Database cannot start

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 942 Votes: 0 Revisions: 8

Issue

NTA 4.0 or newer cannot start, the service is crashing in a loop.

Cause

The SolarWinds Flow Storage Service cannot start if the temporary files folder C:\Windows\Temp contains more than 65535 files. If you consult the log, you can find the following error there:
FastbitCLR.FastbitException: Failed to gather table partitions from disk. ---> System.IO.IOException: The file exists.

Resolution 

To resolve the issue, remove all temporary files in C:/Windows/Temp.

Note: Removing all temporary files can take some time.
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