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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > Exception while configuring plugin NetFlow Traffic Analyzer component NetFlow Website. Invalid character in the given encoding

Exception while configuring plugin NetFlow Traffic Analyzer component NetFlow Website. Invalid character in the given encoding

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 892 Votes: 0 Revisions: 13

Issue:

The Netflow Traffic Analyzer (NTA) Configuration Wizard fails with the error:

Exception while configuring plugin NetFlow Traffic Analyzer component NetFlow Website. Invalid character in the given encoding. Line 181, position 55.

Cause:

Netflow could not parse the webconfig.xml file as it contains a double quote in a different format.

Resolution:

  1. Open the file C:\Inetpub\SolarWinds\webconfig.xml using Notepad, Visual Studio or any other text editor.
  2. Locate the line <forms loginurl="~/Orion/Login.aspx" requiressl="”true”"/>
  3. Replace the slant quotes with straight quotes:
    • requireSSL=”true” and should be requireSSL="true" />
  4. Verify if the Configuration Wizard completes without any error - Running Configuration Wizard.

 

Applies to:  NTA v4.0

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