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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > ERROR SolarWinds.Orion.NetFlow.Service.Program - Unhandled exception: Message: Error getting engine settings for hostName

ERROR SolarWinds.Orion.NetFlow.Service.Program - Unhandled exception: Message: Error getting engine settings for hostName

Updated March 20, ,2017

Overview

The NTA Collector service is goes online and offline every 15-30 seconds and the following error is displayed in the NTA.BusinessLayer.log:

ERROR SolarWinds.Orion.NetFlow.Service.Program - Unhandled exception: Message: Error getting engine settings for hostName=solarwinds

Environment

All NTA versions

Resolution

Run a repair on the affected polling engines using the following article:

Repair NTA in Control Panel.

 

 

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