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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > ERROR: Scheduled NTA Flow Storage database backup failed

ERROR: Scheduled NTA Flow Storage database backup failed

Created by Interspire Import, last modified by Roie.Exconde on Oct 17, 2018

Views: 1,801 Votes: 1 Revisions: 16

Updated October 17, 2018

Overview

Information Bar displays the following error message even if the Flow Storage Database (FSDB) nightly backups are done properly:

Scheduled NTA Flow Storage database backup failed

Environment

  • All NTA versions

Cause

  • Backup process being blocked by AV
  • There is an existing scheduled process that is being performed at the same time NTA backup is performed

Resolution

 

Resolution 1:

  • Exclude NTA files and folders from AV scan

 

Resolution 2:

  • Change the NTA backup into a different time period
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