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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > Data is unavailable in the charts but there is traffic on the device

Data is unavailable in the charts but there is traffic on the device

 

Overview

Netflow Ingress/Egress shows no data for a particular interface however there is TCP/UDP traffic on the device for that interface.

Environment

All NTA versions

Cause 

The device evice is sending flow data from a different IP than what is used in Orion.

Resolution

Reconfigure Netflow on the device to send from the monitoring IP.

 

See also the following article for a related issue:

NTA charts: Data not available

 

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