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Home > Success Center > Netflow Traffic Analyzer (NTA) > NTA - Knowledgebase Articles > Configuration wizard freezes during the NeflowDatabaseSchema config file process

Configuration wizard freezes during the NeflowDatabaseSchema config file process

Updated June 5, 2017

Overview

The configuration wizard freezes during the NetflowDatabaseSchema.config process after an upgrade to NTA. This can also happen when other modules are upgraded.

Environment

NTA 4.21 or earlier

Upgrading to NTA 4.2 or later

Cause 

During an upgrade to NTA 4.2, a migration occurs due to some changes to the CBQoSStats table which may contain more than ten million rows. Data is copied into a temporary table and it causes the configuration wizard to freeze.

Resolution

Wait for the configuration wizard process to complete or call SolarWinds support for assistance on how to truncate all the CBQoS tables and start to collect data from scratch (all historical data will be lost).

 

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