Submit a ticketCall us

Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Netflow Traffic Analyzer (NTA) > Fastbit server didn't respond. waiting for 30s. Unable to connect to [Netflow DB Server]

Fastbit server didn't respond. waiting for 30s. Unable to connect to [Netflow DB Server]

Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 27 Votes: 0 Revisions: 3

Overview

This article describes the issue about the connection between NTA FlowStorage DB and the Orion Server that prompts this message:

Error: < fastbit server didn't respond. waiting for 30s >

Environment

All versions of NTA

Cause 

This issue occurs because the firewall is blocking the connection.

Resolution

Turn off the firewall and it should automatically connect back to the database. You can verify this in the Web Console under the NetFlow tab. A message appears that the connection has resumed.

 

Last modified
20:32, 22 Jun 2016

Tags

Classifications

Public